Challenges
The main challenge of O0 Design was to better understand their financial performance and overall financial health. Due to the lack of reports and metrics, founders needed a system to track their expenses and make proper financial reporting.
They also needed to improve their approach towards planning project capacity and pricing policy. The team realized that their current way of doing things didn’t paint a clear picture of the money coming in and going out.
And get this, the GM handled all the payments, and invoices. Communication regarding payment planning was only conducted through personal messages.